Skip to main content

Complaintscomplaint@jwspakistan.com055 4287354

+92 55 4284454info@jwspakistan.com
JWS PAKISTANNON-BANK MICROFINANCE COMPANY
  • Type to search pages, products, branches, towns, reports and stories.

↑↓ moveEnter openEsc close

Contact us

Blow the Whistle

A simple policy that safeguards JWS Pakistan against risk and fraud. Telling management about wrong practices, immediately, is everyone's moral and ethical duty.

When to blow the whistle

Blow the whistle when you see any of these happening around you:

  • Activists working with our clients

  • Adjustments in recoveries being carried out

  • Fraud of any nature being committed

  • Cash collected in the field without a receipt issued to the client

  • Fines or commission being charged from the community

Before you report

Your questions, answered

  • Worried about your identity?

    You can still fulfil your responsibility. Your name and contact details are optional on the form below, and your identity is kept confidential.

  • If you are the culprit yourself?

    It is never too late. Tell us about the issue yourself and senior staff will help you resolve it without any risk to your career. If someone else reports the issue about you, strict disciplinary action will be taken in view of the nature of the offence.

  • Monetary reward

    Management may award a monetary benefit to the reporter if the reported offence is of great concern and magnitude. Regardless of the reward, fulfil your moral, social and ethical responsibilities.

Make a report

Report in confidence

Tell us what happened, where and when. Only the incident is required.

What happens next

  1. Describe the incident: the branch, its cluster or location, the type of incident and what happened.
  2. Add your details, if you wish. They are optional and kept confidential.
  3. Management looks into it, in view of the nature of the issue.
The incident
About you

Your identity is kept confidential. Leave these blank if you prefer not to give them.

Opens your email app with the report filled in. Prefer not to use email? Call 0303-3255528.